Shipping,
made clearer.
We deliver 31Berry orders to many destinations worldwide. Delivery options, final rates and destination availability are confirmed at checkout before payment.
01
1–5 business days
In-stock order processing
02
5–8 business days
Typical standard transit range
03
Free standard shipping
From USD $150 in most regions
FROM ORDER TO ARRIVAL
How delivery time is calculated
01
Order confirmed
You will receive an order confirmation at the email address used during checkout
02
Processing: 1–5 business days
Processing includes order checks, preparation and handover to the carrier.
03
Tracking details sent
Once dispatched, we will send a shipping confirmation with your tracking information.
04
Carrier delivery
Transit estimates begin after dispatch and do not include processing time.
Allow a little room for the unexpected
During peak seasons and periods of high order volume, orders may require additional processing time. We appreciate your patience during busy periods as our team works to process orders as quickly as possible.
Published transit times begin after dispatch and are estimates rather than guaranteed delivery dates. Customs checks, peak periods, weather, carrier disruption and remote-area service can extend transit.
For a time-sensitive order, place it early and choose express delivery at checkout where available. Once dispatched, your tracking page will provide the carrier’s most current delivery estimate.
Use a complete, serviceable street address
Include the street and building number, apartment or unit number, city, region, postal code and a reachable telephone number. We cannot deliver to P.O. boxes, APO/FPO/DPO or military addresses.
Some islands, territories and remote locations may be unavailable or may have different carrier fees. Checkout availability is the final confirmation that an address can be served.
To request an address correction, email us immediately. We cannot guarantee changes after processing or dispatch has begun.
Tracking not updating?
For international orders, it's normal to show no updates until the parcel has arrived in destination country. The tracking you received for your order is last-mile tracking.
Delivery is delayed?
Review the carrier status first. Customs, weather and peak periods can extend transit time.
Marked delivered but missing?
Check safe places, household members and neighbors, then contact the carrier and our team.